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We've got a number of established customers and continually have new customers using our services, but don't just take our word for it that we are good at what we do, here are some comments from our customers. "I would like to thank you and the company for what turned out to be a definite highlight of our weekend. The ease of booking and dealing with yourself was great and the day itself, helped by the weather, was enjoyed by all 16 of us. The guys who came along to help were in great spirits, very knowledgeable and very keen to keep a sense of competition going throughout. The WoW balling was very amusing, and incredibly difficult but the afternoon we had down by the loch was perfect.
I can't fault anything about the day or the build up to it and will definitely be recommending the company to anyone I hear of looking for activities up in Scotland.
Thanks again for everything and I will definitely be in touch if there's another stag up near you." [Tom Seymor-Taylor, Highland Games and WoW Balling, Stag weekend]
| "Just a quick thank you on behalf of my guests who had the most fantastic time canoeing with Adrian the other day – a definite highlight for them. Keep up the good work and renewed thanks." [Scott Sutherland, Loch Ness Lodge on behalf of 2 guests on honeymoon at his 5-star luxury hotel]
| “Highly enjoyable – definitely one of the most memorable parts of the holiday. Great for all of our family (11-42 years old)” [Anonymous client: Gorge Swimming] | "We have used Boots N Paddles for several years and have always been
impressed by their enthusiasm, helpfulness and local knowledge. Being
taken round the islands of Loch Maree and watching the sea eagles
swooping above will be remembered for a long time by our pupils." [Graham
Gibb, teacher at George Watson's College] | “We had a fantastic couple of days – the children thoroughly enjoyed the activities, as did the staff! A great team!!” [Aberlour House Junior School, Gordonstoun] | "Beccy was awesome at getting me down the gorge and back."
[Teacher from George Heriots School after completing the
Meig Gorge as part of the annual school activity trip at Carbisdale
Castle] | "The pupils loved this activity (WoW Balling). Novel, fun yet
physically demanding."
[Teacher from George Heriots at the annual school activity week at
Carbisdale Castle]
| "I have ambition for all our young people, and I want them to have ambition for themselves and to be confident individuals, effective contributors, successful learners and responsible citizens. All of Cromarty’s children and young people need to be nurtured, safe, active, healthy, achieving, included, respected and responsible if we are to achieve our ambition for them." "The activities laid on by Boots N Paddles expose 'young-uns' to new opportunities to get fit and stay fit, encourage them to take some responsibility for their own health and fitness, improve confidence and self-esteem, help us get along and develop teamwork skills, guide 'young-uns' to local clubs where they can take up at least one of the activities on a long-term basis, open their eyes to fantastic opportunities on their doorstep and expose them to healthy, fit, role models (i.e. the instructors)."
[Wanda Mackay, Youth Development Officer, supports three youth cafes (Cromarty, Fortrose and Culbokie) doing a huge amount of work raising funds and organising all sorts of activities for the local community. The vast majority of Wanda's outdoor activities are organised and provided by Boots N Paddles.] | “We had an excellent time, the games were a highlight of the weekend and Ally was referred to in the best man’s speech! Very well organised. Thanks again” [James Edwards, Stag Group – Highland Games] | “Thanks for being so flexible and creative about our complicated and changing plans! Our lesson was perfect and built up our confidence far more!” [Lucie Macaulay, canoeing] |
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On an ongoing basis we seek feedback from all customers via an online questionnaire. If you're looking for some reassurance that we are good at what we do, here are some of the results from last season's customers. We take part in an industry survey so we can compare against our outdoor activity peers. The feedback says it all!!!

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| Feedback is based on customer feedback from 1st January to 31st December 2011 using Dove . Dove is a customer feedback initiative that is specifically designed to help tourism businesses & tourism groups to better understand their visitors & improve on their performance.
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